FAQ: ZLINE Ranges, Cooktops and Ovens – The Kitchen Furniture

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FAQ: ZLINE Ranges, Cooktops and Ovens

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ARE ZLINE RANGES GOOD?

ZLINE's commitment to providing homeowners with the experience of Attainable Luxury® is apparent in each and every design. With refined attention to detail and advanced product engineering, ZLINE seamlessly enhances the spaces that mean the most. ZLINE is proud of the design, from the fine hand-crafted details of our designer finishes to the high class performance of ZLINE professional ranges. Each product is engineered to seamlessly integrate together to enhance your lifestyle.


    WHAT IS THE DIFFERENCE BETWEEN DUAL FUEL AND GAS-ON-GAS?

    Dual fuel ranges are stoves that feature an oven that uses an electrical connection and a stovetop that uses a gas connection, whereas gas-on-gas has a gas connection for both the oven and stovetop.

    HOW DO I SET UP THE BURNERS ON MY RANGE OR COOKTOP?

    The video below demonstrates how to set up the burners on your ZLINE Range or Rangetop:

    HOW DO I CONVERT FROM NATURAL GAS TO PROPANE?

    All ZLINE ranges come with a propane conversion kit. The dual fuel ranges will come with a conversion kit for the stove top, while the all gas ranges will come with a conversion kit for both the stove top and the oven.

    The following video demonstrates how to convert your ZLINE Natural Gas range top to Propane:

    The following video demonstrates how to convert your ZLINE Natural Gas Oven to Propane:

    Gas Conversion should be conducted by a factory trained professional

    For more information on LP conversion please consult your range manual.

    HOW DO I ADJUST THE FLAME HEIGHT ON MY RANGE?

    The video below demonstrates how to adjust the flame height on you ZLINE range or rangetop:

    If you are missing the flame adjustment tool for your ZLINE range, please contact our Customer Service Department.

    HOW DO I INSTALL MY COLOR RANGE DOOR PANEL?

    The video below demonstrates how to install your ZLINE color range door:

     

    ARE ZLINE RANGES TRUE CONVECTION?

    Dual fuel ranges are stoves that feature an oven that uses an electrical connection and a stovetop that uses a gas connection, whereas gas-on-gas has a gas connection for both the oven and stovetop. 

    WHAT IF A NEED SERVICE FOR MY ZLINE RANGE?

    ZLINE Ranges come with a manufacturer warranty valid for 1 year from purchase date. Under the manufacturer warranty parts and service are covered for any issue related to a faulty product. Issues related to improper installation or user error will not be covered.

    To request service for your ZLINE range, please contact ZLINE through the Warranty Claim form. For quicker service, please provide your order number. The number is often located on your receipt or packing slip, if you are unable to locate it, please first contact us for your order information. ZLINE warranty specialists may also ask you to provide pictures or video of the issue to aid in diagnosing the error.

    WHO WOULD SERVICE MY ZLINE RANGE IN MY AREA?

    ZLINE is partnered with a nationwide servicing company, New Leaf. Once your warranty claim is submitted, the ZLINE team will submit your claim information to New Leaf, who will then locate a local qualified servicer to resolve any issues.

    HOW DO ZLINE INDUCTION COOKTOPS WORK?

    ZLINE Induction cooktops use utilize electromagnetic technology to achieve its incredibly fast and evenly distributed heat. Featuring a coil below the glass surface, the cooktop will create a magnetic field that reacts only with magnetic stainless or cast iron pots and pans. Read more about ZLINE induction cooking here.

    CAN I LOWER THE BACK BAR OF MY ZLINE RANGE TOP OR RANGE?

    Yes, the back bar of a ZLINE range top or range can be lowered by following the Island Conversion Procedure instructions found here.

    HOW DO I CLEAN MY COOKTOP?

    To clean your cooktop we recommend using warm, soapy water applied with a soft sponge or towel. Be sure to avoid using abrasive cleaning solutions or tools, as well as leaving acid-based substances on the range's enamel.

    WHAT IS THE DIFFERENCE BETWEEN BRASS BURNERS AND TRADITIONAL BURNERS?

    Brass burners offer superior heat retention and heat spreads more evenly. They'll often times have a longer lifespan than traditional burners as well.

    ZLINE FAQ:

    - Dishwashers
    - Kitchen Faucets
    Microwaves
    Ranges, Cooktops and Ovens
    Range Hoods
    Sinks
    Is ZLINE a good brand?