FAQ: ZLINE Ranges Hoods – The Kitchen Furniture

NO TAX* | FREE SHIPPING

FAQ: ZLINE Ranges Hoods

ZLINE LOGO

+ WHAT ELSE DO I NEED TO ORDER?

Everything you need to install and use your ZLINE Range Hood will come in the box.

If your kitchen ceiling is shorter than 8 feet or taller than 9 feet, you may need to purchase an additional chimney kit. Please see "What size chimney do I need?" below for more information.

+ WHAT SIZE CHIMNEY DO I NEED?

The video below explains how to calculate the ideal chimney height for your kitchen.

+ WHERE IS THE CORD FOR MY REMOTE BLOWER?

First, check the inside of the remote blower box to ensure that the cord is not coiled up inside. This is where we package the remote blower cords. If it is missing, please fill out this contact form  and ZLINE Customer Service Department can happily assist you in getting a cord shipped to you. 

+ WHY DOES THERE APPEAR TO BE WHITE PLASTIC ON MY RANGE HOOD?

The white film around your range hood is a plastic layer that is designed to protect your range hood during shipment. This is removed by simply peeling it off of the range hood.

+ WHY IS THERE BLUE PLASTIC ON MY RANGE HOOD BAFFLE FILTERS?

The blue film around your baffle filters is a plastic layer that is designed to protect your range hood during shipment. This is removed by simply peeling it off of the baffle filter.

+ HOW DO I OPERATE THE BUTTON PANEL?

Click here to view/download the button panel operation instructions.

+ HOW DO I INSTALL MY WALL MOUNT RANGE HOOD?

The installation instructions can be found in ZLINE range hood users guide and installation manual.

+ HOW DO I INSTALL MY ISLAND MOUNT RANGE HOOD?

The installation instructions can be found in our range hood users guide and installation manual. The video below shows the installation process for island range hoods.

+ HOW DO I INSTALL MY UNDER CABINET RANGE HOOD?

The installation instructions can be found in our range hood users guide and installation manual. The video below shows the installation process for island range hoods.

+ HOW DO I INSTALL MY RANGE HOOD'S BAFFLE CHANNELS?

The baffle channels are easily installed by attaching them to the underside of the range hood and into the baffle channel. The video below demonstrates how to install your range hood's baffle channels.

+ HOW DO I INSTALL MY RANGE HOOD'S BAFFLE FILTERS?

The baffle filters are easily installed by placing them in the under-side of the range hood and into the baffle channel. Follow the video below on how to install your range hood's baffle channel and baffle filters.

+ HOW DO I INSTALL MY RANGE HOOD'S GREASE CUP?

The grease cup is easily installed by sliding it into the grooves that are under your range hood's motor. Follow the video below for instructions on how to install the grease cup.

+ HOW DO I INSTALL MY CHARCOAL FILTERS?

The charcoal filters can easily be installed but twisting them onto the sides of the motor. The video below demonstrates how to properly install your charcoal filters.

+ HOW OFTEN SHOULD I REPLACE MY CHARCOAL FILTERS?

ZLINE charcoal filters should be replaced every 3-6 months, depending on your cooking habits. If you cook often and/or with a lot of oils and fats, it is recommended to change out your filters more often. Please see the video below on installing new charcoal filters.

+ HOW DO I INSTALL A WALL MOUNTED CROWN MOLDING?

The wall mounted crown molding is easily installed by sliding it over the top chimney piece. Instructions for this installation can be found in our range hood user guide and installation manual. Watch the video below to view the installation process.

+ HOW DO I INSTALL AN ISLAND MOUNTED CROWN MOLDING?

The island mounted crown molding comes in two pieces and is easily installed by sliding it over the top chimney piece. Follow the video below for instructions on how to install an island mount range hood and crown molding.

+ HOW DO I INSTALL A CROWNSOUND® BLUETOOTH CROWN MOLDING?

The wall mounted crown molding is easily installed by sliding it over the top chimney piece. Instructions for this installation can be found in our range hood user guide and installation manual. Watch the video below to view the installation process.

+ WHAT IF I NEED TO REPLACE A PART ON MY RANGE HOOD?

No problem! Just contact our Customer Service Department using the contact form below and our team will be happy to send you any replacement parts that you may need (if covered under 3 year warranty).

+ MY RANGE HOOD'S LIGHTS AREN'T WORKING. WHAT DO I DO?

Please fill out this contact form, and ZLINE Customer Service Department is happy to assist with any range hood troubleshooting or replacement part inquiries.

+ HOW DO I REPLACE THE LIGHTS ON MY ZLINE RANGE HOOD?

Replacing your LED light bulbs is a simply plug and play task. Follow the video below for instructions on this parts replacement process.

+ HOW DO I REPLACE MY BUTTON PANEL?

If your button panel needs replacing, make sure you fill out this contact form and ZLINE Customer Service Representative can get a replacement shipped out to you. After receiving your replacement, installing your new button panel is simply a plug and play task. Follow the video below for instructions on this process:

+ HOW DO I REPLACE MY CIRCUIT BOARD?

The following video demonstrats how to replace the circut board on your range hood:

+ IS DUCTING INCLUDED WITH ZLINE RANGE HOODS?

Yes, a flexible plastic ducting piece is included with each range hood that will stretch out to about 5 ft long. Any additional ducting that is needed for your installation will have to be purchased from a local hardware store.

+ CAN I REPLACE THE INCLUDED DUCTING WITH RIDGED METAL DUCTING?

Yes, the ducting can be replaced with a ridged metal ducting that is purchased from a local hardware store.

+ CAN I VENT MY WALL MOUNTED RANGE HOOD RIGHT OUT OF THE WALL?

For an efficient pull on your range hood, we recommend to keep the ductwork vertical at least 15" before making your first elbow. Only the following under cabinet range hood series can be converted to rear-ducting: 520, 523, and 527.

+ HOW DO I CONVERT MY ZLINE RANGE HOOD TO DUCTLESS?

Most ZLINE wall mounted range hoods feature the option to be converted to ductless (or recirculating). If the range hood is convertible, all that is needed for stainless steel models is a set of ZLINE Charcoal Filters. However, for select convertible designer series models, an additional compatible vented crown molding will need to be ordered as well.

Need further assistance with ductless range hood options? Please contact our team of experts.

+ HOW DO I INSTALL MY ZLINE RANGE HOOD ON MY SLOPED OR SLANTED CEILING?

For sloped or slanted ceilings, we recommend for customers to have the chimney piece custom cut at an angle, or there is the option of building a soffit down from the ceiling in order to mount the range hood on a flat surface.

+ CAN I PAINT OR STAIN MY WOODEN RANGE HOOD?

You may paint your wooden range hood, however, the different areas of the hood are more porous than others so when you stain it, it will look different in some areas and won’t be a smooth stain. This may cause it to look discolored in some parts, so we don't recommend staining our wood hoods.

ZLINE FAQ:

- Dishwashers
- Kitchen Faucets
Microwaves
Ranges, Cooktops and Ovens
Range Hoods
Sinks
Is ZLINE a good brand?