Nuevo Warranty Terms
All Nuevo products are warranted to be free of manufacturer defects in workmanship and materials for one (1) year from the date the product is invoiced by Nuevo.
The warranty covers manufacturing defects or deficiencies only. Nuevo's manufacturer’s warranty does not cover any damages related to or created by the mishandling or misuse of a product. Any product to be used for purposes other than a residential application must be specified by the buyer. Please see Nuevo Commercially Viable Policy below .
Any mishandling, tampering, misuse, or abuse of a product or if the product is not used for the purpose for which it was manufactured will void the applicable warranty set out herein. Nuevo will not reimburse customers for any charges incurred with respect to a product under warranty, unless the customer received approval from Nuevo, prior to incurring the charge.
Many products sold by Nuevo are Commercially Viable.
Commercially Viable means the products are designed and constructed of materials suitable for commercial application.
Terms and Conditions:
• Products are as specified in the Product Specification Sheet.
• Nuevo tests a limited number of products to BIFMA standards.
• Nuevo does NOT test all products specified as Commercially Viable to BIFMA standards.
• It is the sole obligation/responsibility of the purchaser/specifier to ensure that a product specified as Commercially Viable is suitable for its intended use and is properly installed. Nuevo is not liable for any damages that results from the improper installation or use of products specified as Commercially Viable.
• Additional/product specific testing, to ensure that a product is tested for its intended use is available upon request – terms and conditions to be determined on a case by case basis.
• Except as specifically set out herein, no other terms and conditions apply.
• Nuevo makes no representations or warranties in respect of any product, except as specified herein..
• All Nuevo products are warranted to be free of manufacturer defects in workmanship and materials for one (1) year from the date the product is invoiced by Nuevo.
• Nuevo is not liable in any way for normal wear and tear of a product, or for any damages sustained to a product due to any mishandling, tampering, misuse or abuse of such product.
• Any mishandling, tampering, misuse or abuse of a product or if the product is not used for the purpose for which it was manufactured will void the applicable warranty set out herein.
• Any unauthorized modification, alteration or repair of a product will void the applicable warranty set out herein..
• Nuevo is not liable for any indirect, special, consequential or incidental damages.
• Nuevo’s liability under this warranty is limited to the cost paid for the product purchased, subject to the terms of this Commercially Viable policy..
• Nuevo will not reimburse customers for any charges incurred with respect to a product under warranty, including but not limited to shipping the product back to Nuevo, unless the customer receives written approval from Nuevo prior to the customer incurring such charge.
• This warranty is available only to the purchasing company and is not transferable without the express written approval of Nuevo, in its sole discretion.
THE REMEDIES SET FORTH ABOVE SHALL BE THE YOUR SOLE AND EXCLUSIVE REMEDY AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THE LIMITED PRODUCT WARRANTIES SET FORTH ABOVE.